Terms and Conditions of ENMA
Welcome to our ENMA Before you proceed with using our services and making any purchases, we kindly request you to read and understand the following Terms and Conditions. These Terms and Conditions govern your use of our website and the services we provide. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
1. General Terms and Conditions:
1.1 Acceptance of Terms: By using our website, you acknowledge that you have read, understood, and agreed to comply with these Terms and Conditions.
1.2 Age Requirement: You must be at least 18 years old or the age of majority in your jurisdiction to use our website and make purchases. By using our services, you confirm that you meet the age requirement.
1.3 Account Responsibility: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
1.4 Accuracy of Information: We strive to provide accurate and up-to-date information on our website. However, we do not warrant the accuracy, completeness, or reliability of any information, product descriptions, or pricing displayed on the site.
1.5 Prohibited Use: You agree not to use our website for any unlawful or unauthorized purposes, including but not limited to: infringing any intellectual property rights, transmitting viruses or malware, interfering with the website's functionality, or engaging in any activity that could damage or disrupt our services.
2. Product Information:
2.1 Product Descriptions: We make every effort to provide accurate and detailed product descriptions, including the materials used, dimensions, and any special features. However, slight variations may occur, and we do not guarantee the exact representation of the products on our website.
2.2 Pricing: The prices displayed on our website are in the currency specified and are subject to change without notice. We strive to ensure accuracy in pricing, but errors may occur. In such cases, we reserve the right to cancel orders or modify prices accordingly.
2.3 Availability: Product availability is subject to change without notice. In the event that a product becomes unavailable after you have placed an order, we will notify you and provide alternative options or offer a refund.
2.4 Custom Orders: If you request a custom-made katana, additional terms and conditions may apply. We will communicate these terms to you during the customization process.
3. Ordering and Payment:
3.1 Order Placement: When placing an order, you agree to provide accurate and complete information required for processing the transaction. We reserve the right to refuse or cancel any order at our discretion.
3.2 Payment: We accept various payment methods, which will be specified during the checkout process. By providing payment information, you represent and warrant that you have the legal right to use the chosen payment method.
3.3 Order Confirmation: After placing an order, you will receive an email confirming the details of your purchase. This email does not signify acceptance of your order; it is a confirmation that we have received your request.
3.4 Shipping and Delivery: Shipping options, costs, and estimated delivery times will be provided during the checkout process. Please review our Shipping Policy for more details.
4. Returns and Refunds:
4.1 Return Policy: We have a specified return policy for damaged or defective products. Please review our Return Policy for detailed instructions on initiating a return.
4.2 Refunds: Refunds will be processed in accordance with our Refund Policy. We reserve the right to refuse a refund if the returned product does not meet our specified criteria.
5. Intellectual Property:
5.1 Ownership: All content on our website, including